Our Box Office is open from 10am – 8pm Monday – Saturday  (10am – 6pm when there are no evening shows taking place). On the first Tuesday of every month the Box Office opens at 11.00am due to staff training.

The main Box Office is located inside the Crucible and tickets for all shows can be collected from here. Alternatively, if you are seeing a show in the Lyceum Theatre, you are able to collect your tickets from there approximately one hour before the show begins.

As an additional security measure, we are asking that only bring bags which are no bigger than a small handbag/clutch bag to the theatres. All bags brought into the theatre, or stored in the Cloakroom will be security searched.

We are closed on Sundays and Bank Holidays unless there is a performance. The Box Office opens at 11am on the first Tuesday of each month.

For any enquiries, please contact us here

Terms and Conditions

For details of our ticketing conditions of sale, please see below.