Sheffield Theatres Box Office
0114 249 6000
Our Box Office is open Monday to Saturday 10am until 6pm for phone and counter sales. On performance days we will remain open until the shows have begun.
Please note, these times vary over the Christmas period. Please check our Box Office Christmas opening times.
Telephone lines are open from 10am until 30 minutes before the start of the performance.
Sheffield Theatres (The Crucible)
55 Norfolk Street
Betfred World Snooker Championship Box Office
0844 6565 147*
*Calls cost 5p per min, plus your phone company’s access charge
General Enquiries and Customer Comments
0114 249 5999
Sheffield Theatres Trust
55 Norfolk Street
Sheffield Theatres is committed to exceeding our various customers’ expectations in all that we do.
While striving to provide the highest possible standards of service, we acknowledge that sometimes things might go wrong. When this happens, we aim to:
- Encourage dissatisfied customers to comment / speak to a member of staff immediately
- Resolve the problem quickly, effectively and to the customer’s satisfaction
- Learn from the complaint, so improving service for the future
If you are unhappy with any aspect of your experience on visiting Sheffield Theatres, please feel free to speak to any member of our team – we may be able to address your comments immediately to ensure that your experience is as enjoyable as it should be. However, if you are unable to give your feedback when you are here, or would like to submit your comments after your visit, you can contact us by the email or writing to us at the address listed above.
Sheffield Theatres Trust Ltd is a registered charity
Registered Charity Number: 257318
Registered in England: 932254
VAT Registration: 911476141