Wheelchair tickets - Snooker
Do you require a companion ticket?
If you haven't booked with us before and require a free companion ticket with your order, please contact our Box Office team by emailing supervisors@sheffieldtheatres.co.uk and we will get your account set up so you can continue to book online.
If you have this all set up, or do not require a free companion ticket, please continue to follow the steps below.
Step-by-step guide to booking wheelchair tickets online
1. Start by logging in to your account. On cruciblesnooker.com there is a section at the top which says: 'If you are already set up click here to log in and book these spaces.' Please follow that link to book your tickets. It is important you do this first so that the system recognises you.
2. Once you have logged in and searched for the session/s you want to book, you will see the following symbols on the seating plans for the Crucible.
Wheelchair spaces will be displayed as a blue star on the map, with additional seats to purchase next to the wheelchair space - displayed as red stars.
3. Click on the space/s and additional seat/s you would like to book and click on 'Continue'.
4. The wheelchair space will automatically be priced correctly as 'Wheelchair Space' and the other tickets will be listed as 'Standard'.
5. Click on 'Continue'. Then one of two things will happen to your Basket:
Wheelchair ticket with companion - If you have told us you require a free essential companion ticket, one of your 'Standard' tickets will automatically reduce to free essential companion ticket.
Wheelchair ticket without companion - If you do not require a free companion ticket, it will remain as a 'Standard' ticket type.
6. From the Basket, you can click on 'Continue Shopping' or click on 'Checkout' to complete the booking process.
Guide to booking disabled and free companion tickets online
1. Start by logging in to your account. On cruciblesnooker.com there is a section at the top which says: If you are already set up click here to log in and book these spaces. Please follow that link to book your tickets. It is important you do this first so that the system recognises you.
2. Once you have logged in and searched for the session/s you want to book, you can choose any seat/s available for sale.
3. Click on the number of seats you need to book and click on 'Continue'. Everyone attending will need a ticket, so please select the correct number of seats.
4. the next screen is the Choose Ticket Type section, Tickets will be listed as ‘Standard’ and here you will use the drop down to select any relevant ticket as ‘Disabled’.
5. Click on 'Continue'. Then one of two things will happen to your Basket:
Disabled and Companion - If you have told us you require a free essential companion ticket, one of your additional 'Standard' tickets will automatically reduce to free essential companion ticket.
If you do not require a free companion ticket, all additional tickets selected will remain as a 'Standard' ticket type and all will be charged at full price.
6. From the Basket, you can click on 'Continue Shopping' or click on 'Checkout' to complete the booking process.