Sheffield Theatres recognises the positive value of inclusion, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

We are committed to becoming a more diverse organisation, and particularly welcome applications from underrepresented voices including, but not limited to, D/deaf, Neurodivergent, Disabled people and the Global Majority.

Do you have excellent customer service skills and a calm, welcoming manner? Are you someone who enjoys helping others and being at the heart of a busy, vibrant environment? Would you love to work in a role that enables you to feel a part of all aspects of Sheffield Theatres?

​If this sounds like you, we’d be thrilled for you to consider joining our Operations & Technical team as a House Assistant!

In this role, you’ll be one of the first friendly faces our staff, visitors, visiting companies, freelance teams, and contractors meet when they arrive. You’ll help ensure everyone feels welcome and safe, and that our buildings are secure.

You’ll also play an important role in supporting the smooth running of our spaces—setting up rooms for events and being the appointed person in the event of an emergency. No two days are the same, and you’ll be part of a passionate and supportive team working across all three of our iconic theatres.

Hours: 39 hours per week, annualised hours

Salary: £12.93 per hour (£26,293.65 per year)

Contract: Permanent, annualised hours

Please see the job description available to download below for further information and to assist with your application.

Perks of working with us include:

• 15% staff discount in our hospitality venues
• Discounts at local businesses
• Complimentary and discounted theatre tickets
• Employee Assistance Programme
• Help@Hand – remote GP, mental health and physio appointments
• Corporate gym membership
• Discounted Westfield Health Scheme
• Discounted Parking
• Life Assurance Benefit paid at twice the annual salary
• Pension with employer contributions of up to 4% and opportunity to join the Salary Exchange scheme
• Cycle to Work scheme
• Enhanced holiday allowance

Important Dates and Interviews

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Closing Date: Thursday 29 May 2025 at 23:59pm

Interview Date(s): week commencing Monday 16 June 2025

Location: Sheffield Theatres, 55 Norfolk Street, Sheffield, S1 1DA

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Please note; not all of our meetings rooms are accessible without the use of steps. If this will affect you, please let us know in your application. The People Team will also ask for any access requirements throughout the recruitment process to enable us to support you with your application and interview.

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What we need from you​

• A CV outlining your relevant experience, skills and background

• A brief statement explaining why you are interested in this opportunity, why you feel you are suited to the role based on the person specification and what you will bring to the team
• Complete our applicant questions and equal opportunities information by clicking here.

We are open to receiving applications in a way that is best for you. This might be a written application, but it could also be by recording a video or an audio file in response. The total video/audio file for your CV or letter of application should be no longer than 7 minutes long.

​You can submit your application by emailing your application to recruitment@sheffieldtheatres.co.u

How can we support you?

We are committed to being an inclusive workplace. If you have a disability and require any reasonable adjustments to support you in applying for this role or during the recruitment process, please let us know—we’re happy to help!

If you require any support in completing your application, you can contact our People team at recruitment@sheffieldtheatres.co.uk.

• If you have any questions regarding your application or further information about this opportunity please email recruitment@sheffieldtheatres.co.uk

• If you require the application form in BSL or an audio version please email recruitment@sheffieldtheatres.co.uk
• Additional access support in our recruitment processes may include:
  • BSL interpretation and captioning
  • Meeting remotely
  • Audio description
  • Receiving questions in advance
  • Additional preparation time

Our Recruitment Process

We are currently undergoing some system changes, which means that our recruitment processes will be changing a little.

Please email your application to our recruitment inbox (recruitment@sheffieldtheatres.co.uk) and ensure you have submitted the applicant questions for the role via the Forms link.

​If you have applied and need to amend your application, our People Team will be happy to help, please email recruitment@sheffieldtheatres.co.uk and we will update these for you.

​We aim to shortlist candidates for interview within the week following the closing date and contact all applicants within a reasonable timeframe so that you can make any necessary arrangements and prepare. You will be contacted by email regarding the outcome of the shortlisting process.

​We offer interviews both in person or digitally (using Teams). However, there are times where a digital interview isn’t possible, for example if there is a specific task that cannot be completed virtually or we are hoping to show you around our buildings.

​At every stage of our recruitment campaign, we will ask you if you have any access requirements that we would need to be aware of in order to make our processes as accessible as possible for all applicants. We also welcome feedback around how we can make our processes more accessible for all, you can email your suggestions to recruitment@sheffieldtheatres.co.uk.

​As we are a Disability Confident Committed employer, we will also review any applications for d/Deaf or Disabled candidates to ensure that those that meet the selection criteria are invited to an interview.

Equal Opportunities

We are proud to be an equal opportunities employer.

​We recognise that there are still significant social barriers and we want to particularly encourage applicants of African and Caribbean heritage, people of South, East, West, Central and South East Asian heritage, people of Middle East and North African heritage; and people who are ethnically diverse or have experienced racism, are D/deaf or disabled, LGBTQIA+, from a low socio-economic background, or for any other reason are under-represented.

​We are committed to meeting, wherever possible, any needs you specify in your application. We will consider any reasonable adjustments to ensure that anyone is not disadvantaged in the recruitment and selection process, under the terms of the Equality Act (2010), to enable any applicant with a disability (as defined under the Act) to meet the requirements of the post.

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For further information, to find out more about Sheffield Theatres and to read our Recruitment Privacy Notice, please visit www.sheffieldtheatres.co.uk/jobs.