Contact Us

Telephone Numbers
Box Office: 0114 249 6000

Crucible/ Lyceum Theatre Switchboard: 0114 249 5999

World Snooker Championship
Box Office: 0844 6565 147
cruciblesnooker.com

E-mail
customer.service@sheffieldtheatres.co.uk

Address
Sheffield Theatres Trust
55 Norfolk Street
Sheffield
S1 1DA

Sheffield Theatres Trust Ltd is a registered charity
Registered Charity Number: 257318
Registered in England: 932254
VAT Registration: 911476141

Chief Executive Dan Bates

Artistic Director Robert Hastie

Assistant to Dan Bates and Robert Hastie Jackie Pass
customer.service@sheffieldtheatres.co.uk

For Sheffield Theatres Key Contacts please click here.

Customer Feedback

Sheffield Theatres is committed to exceeding our various customers’ expectations in all that we do.

While striving to provide the highest possible standards of service, we acknowledge that sometimes things might go wrong. When this happens, we aim to:

  • Encourage dissatisfied customers to comment / speak to a member of staff immediately
  • Resolve the problem quickly, effectively and to the customer’s satisfaction
  • Learn from the complaint, so improving service for the future

If you are unhappy with any aspect of your experience on visiting Sheffield Theatres, please feel free to speak to any member of our team – we may be able to address your comments immediately to ensure that your experience is as enjoyable as it should be. However, if you are unable to give your feedback when you are here, or would like to submit your comments after your visit, you can contact us by writing to us at

Customer Comments
Sheffield Theatres
55 Norfolk Street
Sheffield
S1 1DA

Via email: customer.service@sheffieldtheatres.co.uk

or call us: 0114 249 5999.

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Sheffield Theatres is the largest theatre complex outside London. Across our three auditoria: the Crucible, the Lyceum and the Crucible Studio, we offer a huge variety of home-grown and touring productions, as well as a thriving programme of participatory events and activities.